The problem was not in the capture card, but in the audio monitoring device and how it works in the OBS. It's shocking.Īpparently, I did not understand very well what the problem was. I do not know why, but apparently in my case the problem was - the USB port. It looks like after 2 years, I accidentally found a solution to my problem. Very frustrating for all of us who already made that mistake. You don't have to search very far to find that these issues with the USB Elgato cards are very, very, wide spread and there isn't really a solution other than don't use the card. The only work around I found was to completely rebuild my PCs to use the intel board for capturing, or take a direct audio line out into the capture PC and by-pass the card's audio all together. The company refuses to even acknowledge there could be compatibility issues, I suppose how could they after marketing them as compatible. I had some limited success installing custom USB controllers, but it didn't correct the frame drops or audio sync issues entirely. After extensive trouble shooting it seems the AMD USB 3.0/3.1 controllers are specifically the issue. ![]() ![]() I've been having frame drop and audio issues since February with my two PC setup, but the cards work flawlessly with an ASUS ROG board and i7-7700k processor and drop no end of frames (which I suspect is where the audio starts to desync) on a B450 board with a Ryzen 3700x. Whoever surmised that AMD processors don't play nice with Elgato cards hit the nail on the head.
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